Zoomex has been steadily building its reputation as a cryptocurrency trading platform that emphasizes speed, user-centric rewards, and a taste of decentralization. With over 3 million registered users from 35+ countries, trading interface latency of less than 10 ms, and over 500 perpetual contracts, the exchange promises a refined experience catering to both newcomers and seasoned traders. But can it transcend buzzwords and live up to expectations? Let’s find out.
Pros:
Cons:
- Customer support can be slow with complex queries
- No native mobile wallet (multichain wallet support only)
- Regulatory presence to be established
Zoomex overview
Zoomex entered the cryptocurrency exchange market in 2021. The exchange currently claims to have over 3 million registered users globally. Zoomex doesn’t aim to be a jack-of-all-trades; instead, it focuses on its strengths.
Zoomex has big ambitions in the derivatives trading arena. It features an extensive selection of over 500 perpetual contracts, and its trading engine boasts impressive speed with sub-10 milliseconds of latency. The sub-10 ms latency on Zoomex’s trading engine (market data latency not mentioned) is particularly eye-catching. High-frequency traders and those requiring split-second precision will find this aspect especially appealing.
Zoomex is a cryptocurrency derivatives exchange that emphasizes anonymity and user rewards. Many of the larger, centralized exchanges have a KYC wall before you can even start trading. Zoomex allows users to sign up using an email address and start trading immediately. This no-KYC-signup model resonates with a significant portion of the crypto community that values privacy and accessibility.
The platform is designed with perpetual contract traders in mind, offering high leverage and a broad selection of trading pairs. Zoomex sweetens the pot with some of the most generous bonus campaigns and referral programs in the industry, which gives it a powerful pull for users and their friends.
Key features and offerings
Zoomex is a trading platform first and foremost, and its features reflect a design that caters to a spectrum of traders, from beginners to professionals.
Trading capabilities
Zoomex is primarily a derivatives exchange with a focus on perpetual contracts. The platform offers a large selection of these, with over 500 perpetual contracts available. This indicates a focus on competitive fees for derivatives trading and suggests Zoomex caters to more experienced traders who utilize leverage and advanced trading strategies.
Security and asset protection
Security is critical in crypto space, and Zoomex makes some strong assurances. The exchange pledges to compensate users for 100% of their losses should any unfortunate incidents arise. It also claims that users’ assets are “100% secured on Zoomex”. This is a bold claim, akin to a bank offering an unbreakable guarantee on your savings – a statement of utmost confidence in their security measures. Security and asset protection are vital for any user considering entrusting their funds to an exchange.
The Zoomex VIP Club
Zoomex’s VIP Club is specifically crafted to attract traders who either trade in volume or already hold VIP status on other exchanges. The program is designed to offer these users the chance to be upgraded to a VIP+2 level on Zoomex, a process that can be completed relatively quickly by submitting either screenshots of their VIP level page or 30-day contract trading volume from their current exchange, which an Ambassador will then review within 48 hours.
VIP members enjoy a range of exclusive benefits that Zoomex touts as the most attractive in the industry:
- Lower contract fees and higher withdrawal limits: Directly impacting trading profitability and liquidity management.
- Exclusive customer service: A dedicated 1V1 VIP ambassador providing 24/7 exclusive support.
- Enhanced financial perks: These include a monthly stream of exclusive bonus and coupon rewards, ultra-high wealth management returns (although specific rates were not provided in the current context), and automatic crediting of interest earned on daily account assets to users’ funding accounts.
- Unique experiences: Custom gifts, invitations to industry banquets, and partner events, adding a touch of luxury to the trading experience.
- Influence: Product suggestions from VIPs are given top consideration.
- Top liquidity: The club promises top liquidity in the industry, crucial for efficient trading and reducing slippage.
VIP status is primarily determined based on the 30-day contract trading volume, with spot trading volume not factoring into VIP levels at this time. New users who have registered in the past 30 days can apply for VIP status immediately, while existing users are automatically assessed and awarded VIP status based on their transaction volume.
Referral programs
Zoomex operates two distinct referral programs: a standard Referral Program for individual users and a more partnership-oriented Global Partner program.
Individual referral program
Zoomex’s standard referral program, set to run through December 2025, allows users to invite friends and earn rewards through a simple three-step process: share your referral link, get your friends to register and achieve VIP status, and claim rewards for both parties upon successful referral.
- Basic rewards: The inviter receives coupons based on the number of successful referrals: 5U for one friend, 15U for three friends, 80U for ten friends, and an additional 10U for each friend beyond ten.
- Trading rewards: Both the inviter and the invitee receive a 5U bonus each time the invitee’s total trading volume hits $30,000.
- Successful referral requirements: A referral is considered successful when the invitee makes their first deposit of at least $50 and also reaches a cumulative trading volume of $5,000 or more.
- Reward caps: There is a $300 cap for both the inviter’s and invitee’s rewards during the campaign period.
Bonuses earned through the referral program can be used as a margin for trading, to repay trading losses, or to pay for trading fees, but cannot be directly withdrawn. Profits earned by trading with these bonuses are eligible for withdrawal. Rewards are usually distributed within T+1 after they have been claimed by the user in the Rewards Hub.
Global partner program
Zoomex’s Global Partner program is targeted towards influencers, community leaders, or businesses seeking a more formal partnership. As a partner, one can receive 1: 1 consulting services, clear-cut commission reports, and “the TOP rebate in the industry”, with promises of the lowest fees and highest rebates “for life”. This program is designed for those capable of driving significant user acquisition and trading volume, offering a win-win situation for both parties.
Rewards hub
Zoomex’s Rewards Hub acts as the central hub for users to claim various bonuses, coupons, and discounts that they have earned through either their VIP status or referral programs. It’s akin to the prize counter at an arcade, where you exchange your hard-earned tickets for tangible rewards. Users must manually claim most VIP exclusive benefits from the Rewards Hub, and some rewards, such as bonus rewards, have an expiration date (e.g., 14 days).
User experience
Interface: Desktop & mobile
Zoomex’s UI is not a crowded one. Charts load quickly, order panels are right where you expect them to be, and dark mode is available for the nocturnal trader. The mobile app is almost identical to the desktop one. You can place market, limit, and conditional orders, scan your wallet QR codes and set up push notifications for price alerts.
Deposits & withdrawals
- Crypto: Fast blockchain confirmations with competitive network fees
- Fiat: P2P trades, third-party payment processors
- Withdrawals: Transparent fee schedules; higher limits for VIPs
KYC is not required for basic trades, but to unlock higher limits or VIP-level perks, identity verification is required.
Customer support
- Live chat: 24/7 bot-assisted and escalates to humans in ~10 minutes
- Email: support@zoomex.com (support claims to respond within 24 h)
- VIP ambassador: Dedicated 1:1 channel for VIPs
- Knowledge base: FAQ covers common topics on fees, trades, KYC, and more
Simple questions are answered quickly, but there are reports of longer waits for more complex queries.
Supported assets and payment methods
Zoomex is all crypto, all the time. The primary way to fund your account is by depositing digital assets.
- Supported cryptocurrencies: The platform supports a variety of cryptocurrencies for deposit, which can then be used as collateral for derivatives trading.
- Fiat payments: Direct fiat deposits are not supported. However, like many cryptocurrency exchanges, Zoomex partners with third-party payment providers like Onramper and LegendTrading to allow users to purchase cryptocurrencies with debit cards and have them deposited directly into their Zoomex accounts.
- Withdrawals: You can withdraw your crypto to an external wallet at any time. Withdrawal fees vary by cryptocurrency and network load.
Fees & pricing
Zoomex has a competitive fee structure:
- Maker fee: 0.02%. This is charged when you add liquidity to the order book by placing an order that doesn’t immediately fill (e.g., a limit order).
- Taker fee: 0.06%. This is charged when you remove liquidity by placing an order that fills immediately (e.g., a market order).
These rates are competitive, and high-volume traders in the VIP program can see them reduced significantly.
VIP discounts
VIP levels are determined solely on the basis of 30-day contract trading volume. Once the tier requirements are met, monthly fee-discount coupons automatically become available for the user to claim in the Rewards Hub.
Final verdict
Zoomex projects itself as an exchange of the future, one that prioritizes user rewards, trading performance, and fostering a strong network of partners. It’s an exchange that clearly wants to democratize access to trading and make it as rewarding as possible for its users. It’s a platform that wants to bring more people into the future of trading, one rewarding at a time.
Source:: Zoomex Review: Deep Dive into Its Features, VIP Perks, and Referral Rewards