By Sebastian Gold Even in a world where automation rules crypto operations, white-glove services prove the enduring value of human touch. Customer service is one of the most critical aspects that determines the longevity or success of any business. In this article, we tackle an important question: Have Crypto Platforms Proven We Don’t Need Human Customer […]
Tag: SMS
By Vuk Martin You get a text: “Coinbase: Unusual login attempt. Tap here to secure your account.” It looks legit. It feels urgent. You panic. And that’s the trap. This is the Coinbase text scam, a fast-growing phishing attack where scammers pose as Coinbase to steal your login, your funds, or both. These texts (also […]
By Aaron Watts South Korea continues to grapple with an epidemic of phone scams that cost victims ₩311.6 billion (around $216 million) in the first quarter of 2025 alone. Police recorded 5,878 voice phishing cases from January to March, representing a 17% increase over the same period in 2024. The spike makes it clear South […]